• Course Details: Methods for conducting debriefing, creating a supportive environment, establishing roles and goals of the interaction, genuine inquiry, active listening, organized communication, generating an accurate record of the events, and dealing with obstacles and challenges
• Card Type: Certificate of completion
• CME/CE Credit: Yes

CME/CE Information: 
Continuing Medical Education Accreditation – Physicians 
The American Heart Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The American Heart Association designates this educational activity for a maximum of 2.00 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity. All faculty participating in CME/CE activities sponsored by the American Heart Association will disclose to the audience (1) significant financial relationships with the manufacturer(s) of products from the commercial supporter(s) and /or the manufacturer(s) of products or devices discussed in their presentation, and (2) unlabeled/unapproved uses of drugs or devices discussed in their presentation. Such disclosures will be made in writing in course presentation materials.

Continuing Medical Education Accreditation – Physician Assistants 
AAPA accepts Category I credit from AOACCME, Prescribed credit from AAFP, and AMA PRA Category 1 Credit™ from organizations accredited by ACCME.

Continuing Education Accreditation – Nurses 
This program (09-NC-260) has been approved by the American Association of Critical Care Nurses (AACN) for 2.00 Contact Hours, Category A, file number 00014666.

Continuing Education Accreditation – Emergency Medical Services 
This continuing education activity is approved by the American Heart Association, an organization accredited by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS), for 2.00 Educator CEHs, activity number 09-AMHA-F3-0076.